TERMS OF ACCESS TO THE WEBSITE
(INCLUDING TERMS AND CONDITIONS FOR THE ACCEPTANCE OF ADVERTISEMENTS)

LAST UPDATED: 28th September 2017

This website is published and operated by NWN Media Ltd. Mold Business Park, Wrexham Road, Mold, Flintshire CH7 1XY, registered in England no. 167825 (“the Publisher” or “we”)

Use of and access to the Websites is subject to the following Terms of Use, which include:

  • Copyright Notice and Licence
  • Submitting Content
  • Terms and Conditions of Acceptance of Advertisements
  • Data Protection Notice and Cookie Policy
  • Registration Terms and Conditions
  • Forum House Rules
  • Swear Word Policy, and
  • Disability Access Statement

Access to particular areas of the Websites may be subject to additional terms to which you must consent in order to use those areas.

1. BY ENTERING ONE OF THE WEBSITES YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS THEN PLEASE LEAVE THE WEBSITE IMMEDIATELY

2. Changes

The Publisher may make changes to these Terms of Use from time to time and may notify you of such changes by any reasonable means, including posting the revised version of these Terms of Use on the Websites. You can determine when we last changed these Terms of Use by referring to the “LAST UPDATED” statement above

3. Access Your permission to use the Websites is personal and non transferable

You are responsible for all access to the Websites using your Internet connection, even if the access is by another person. We reserve the right to restrict your access to the Websites or part of them. Access to restricted areas may be subject to registration and other conditions. If we grant you permission to access a restricted area we may withdraw that permission at any time (including where you breach any of these Terms of Use). You must not interfere with or disrupt the operation of the Websites or the servers or networks used to make the Websites available; or violate any requirements, procedures, policies or regulations of such networks.

4. Links

No metatags hyperlinks or other forms of linkage whatsoever to any other site may be imposed on the Websites without the prior express written consent of the Publisher.

5. Viruses

You must not transmit or otherwise make available in connection with the Websites any virus, Trojan horse, worm, or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment then the Publisher retains the right at its sole discretion to pursue you for all legal fees (including its own and those of any third party), damages and other expenses that may be incurred by it as a result of your actions.

6. Liability

Content is provided on an “as is” basis and the Publisher makes no representations as to the quality, accuracy or completeness of any content available on the Websites. To the maximum extent permitted by law the Publisher expressly excludes all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use and any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Websites or any external sites to which the Websites may be linked from time to time. This is a comprehensive limitation of liability that applies to all damages of any kind including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer or other statutory rights which may not be limited, nor in any way to exclude or limit the Publisher’s liability to you for death or personal injury resulting from the Publisher’s negligence or that of our employees or agents.

7. Indemnity

You understand that you are personally responsible for your behaviour (and the behaviour of anyone connecting to the Websites using your Internet connection) while on the Website, and agree to indemnify and hold the Publisher, all other companies within NWN Media Ltd, subsidiaries, affiliates, and their officers, directors, employees and agents harmless from and against any loss, damage, liability, cost or expense of any kind (including legal fees and costs) that they may incur in connection with a third party claim or otherwise, in relation to use of and access to the Websites from your Internet connection, violation of either these Terms or the rights of any third party, disclosure of membership passwords and any other matter in connection with your participation in the services on the Websites.

8. Force Majeure

The Publisher does not warrant that access to the Websites or functions contained in the Websites content will be uninterrupted or error free, that defects will be corrected, or that the Publisher or the server(s) that makes it available are free of viruses or bugs.

9. UK Law

Save where specifically indicated otherwise, the Websites and their contents are targeted only at UK residents and goods and services offered are available only to UK residents. Any legal proceedings arising as a result of content of or use of the Website shall be subject to the laws of England and Wales.

COPYRIGHT NOTICE AND LICENCE

1. Ownership

Except in the case of the advertisements and any other content you create, the copyright in the Websites and their content belongs to the Publisher, or has been included with the consent of other copyright owners. Reproduction in any form, printing or downloading of part or all of the contents is forbidden save in accordance with the licence granted below.

2. You are specifically prohibited from downloading, copying, or re-transmitting any or all of the images on the Websites without, or in violation of, a written licence (set out below) or agreement with the Publisher and using the Websites or their content other than for its intended purpose. Such unauthorised use may also violate applicable laws including without limitation copyright and trademark laws, the laws of privacy and publicity, and applicable communications regulations and statutes. By using the Websites you represent and warrant that you will comply with all applicable laws and regulations, including, without limitation, those relating to the Internet, data, e-mail, privacy, and the transmission of technical data exported from the United Kingdom or the country in which you reside.

3. You are permitted to share images on social media sites solely using the links provided on the Websites but not otherwise without entering into a licence agreement.

4. If you believe that any material on the Website infringes upon any copyright that you own or control, you may file a notification of such infringement with the Publisher.

5. No Transmission. No part of the Website or the contents thereof may be reproduced on or transmitted to or stored in any other web site or other form of electronic retrieval system. Notwithstanding the foregoing, the Publisher grants the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Websites for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service. The Publisher reserves the right to revoke these exceptions either generally or in specific instances

SUBMITTING CONTENT

Websites

1. Ownership

If you submit content to the Publisher (including without limitation any text, photograph, graphics, video or audio) , you grant the Publisher a licence to use, reproduce, modify, adapt, publish, create derivative works from, distribute and display in public that content in any form and media on or in connection with the Websites, at no cost to us and for as long as we require and you warrant that you own or have rights to the intellectual property in such content and have the right to grant this licence. You waive any moral rights in your contribution. You will indemnify us and keep us indemnified from and against all costs, claims, damages and expenses made against or incurred by us as a result of a third party alleging that the use of such content by us infringes the intellectual property rights of a third party.

2. Submissions. When submitting content, you agree not to do any of the following:

defame, abuse, harass, stalk, threaten or otherwise violate or infringe the rights of any person or entity (including, but not limited to, rights of intellectual property, confidentiality, or rights of privacy);
upload or transmit any material which is unlawful, indecent, defamatory, hateful or racially, ethnically or otherwise offensive or objectionable, politically sensitive or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
upload or transmit files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
upload or transmit any materials that infringe any patent, trademark, copyright or other proprietary rights of any third party;
upload or transmit material that you do not have a right to make available under any law or contractual or fiduciary relationship (such as confidential information);
upload or transmit any computer viruses, macro viruses, trojan horses, worms, corrupted files or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
use the system of uploading or transmitting content (or any part thereof) in a way that may cause the system (or the servers or networks connected to the system) to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the system is in any way impaired;
where you are not the author of any material you are uploading or transmitting , delete any author attributions, legal notices or proprietary designations or within the material;

TERMS AND CONDITIONS OF ACCEPTANCE OF ADVERTISEMENT (WEBSITE AND NEWSPAPER)

NWN Media Limited (Registered No 00167825) whose registered office is Wrexham Road, Mold, Flintshire CH7 1XY (Publisher) owns, publishes and prints a portfolio of newspapers, magazines and websites (Publications) and Orders for the insertion of Advertisements in such newspapers and websites are accepted subject to the following terms of acceptance.

1. Definitions. The following definitions shall apply in these terms:

Advertisement: The advertisement: the subject of the Order to be printed in the Publisher’s Publications (whether in print or on website);
Advertiser: The advertiser of the product or services promoted in the Advertisement or making the announcement in the Advertisement;
Buyer: The person placing an Order whether advertiser, advertising agency or media buyer and for the avoidance of doubt, in placing an Order the Buyer is contracting with the Publisher as principal notwithstanding that the Buyer may be acting directly or indirectly for the advertiser as an advertising agent or media buyer or in some other representative capacity;
Confirmation: The written booking confirmation dispatched by the Publisher to the Buyer
Copy: The advertising copy supplied to the Publisher whether in the form of artwork, film or illustrative material and words to be typeset and laid out by the Publisher
Order The Order: for the placing of an Advertisement on the Publisher’s standard order form from time to time or in such other manner as the Publisher may specify and any booking confirmation provided by the Publisher and the order and confirmation together with these terms shall constitute the contract between the Buyer and the Publisher;

2. Application of Terms

The placing of an Order verbally or in writing shall amount to an acceptance of these terms and any terms stipulated on an order form or elsewhere by the Buyer shall be void insofar as they are inconsistent with these terms which shall govern the Order and any variation to these terms shall have no effect unless confirmed in writing by a duly authorised officer of the Publisher. The Buyer acknowledges that it has not relied on any statement, promise or representation made or given on behalf of the Publisher which is not set out in the Order. Nothing in this term shall exclude or limit the Publisher’s liability for fraudulent misrepresentation.
The terms of the Recognition Agreement between the Newspaper Society and the recognised Advertising Agencies, or between the Newspaper Society and the Newspaper Publishers Association are deemed to be incorporated in these terms from such Agencies.
Terms of Access to any of the Publisher’s Website can be found at www.nwnmedia.co.uk

3. Buyer’s warranties

The placing of an Order constitutes a warranty from the Buyer to the Publisher that:

where the Buyer is acting on behalf of an Advertiser, it is authorised by the Advertiser to place the Advertisement with the Publisher;
any information supplied in connection with the Advertisement is accurate, complete and true;
the Advertisement is not defamatory and is legal, decent, honest and truthful, complying with the British Codes of Advertising and Sales Promotion, with any relevant codes of practice and with the requirements of all relevant legislation (including subordinate legislation, the rules of statutorily recognised regulatory authorises and the law of the European Economic Community) for the time being in force or applicable in the United Kingdom;
all necessary authority and consents have been secured in respect of the use in the Advertisement of pictorial or other representations of (or purporting to be of) living persons, and of references to any words attributed to living persons and any material the copyright in which vests in a third party
the reproduction and/or publication of the Advertisement by the Publisher as originally submitted or amended will not breach any contract or infringe or violate any copyright, trademark or any other personal or proprietary right of any person or render the Publisher liable to any proceedings whatsoever;
in relation to any financial promotion (as defined under the Financial Services and Markets Act 2000), the Advertiser is, or its contents have been approved by, an authorised person within the meaning of that Act, under the Financial Promotion Order 2001, or under any other legislation subordinate to the Act.

4. Bookings

Orders are accepted subject to acceptable Copy being submitted to the Publisher on time and space being available in the relevant publication. While every endeavour will be made to meet the wishes of the Buyer, the Publisher does not guarantee the publication of any particular Advertisement or the date of insertion.
When copy instructions not constituting an official Order are issued, they shall be clearly marked “Copy instruction – not an Order”.
Advertisements appearing on one of the Publisher’s websites may only contain hyperlinks or metatags with the express prior permission of the Publisher and only linking to the Advertiser’s own website
The Publisher reserves the right to:

  • refuse any Advertisement or if already accepted to cancel the Order at any time by giving reasonable notice before the next insertion, but in that event the Buyer shall not be liable for payment of the difference (if any) between the rates for the series specified in the Order and the usual price for the series of insertions which has appeared when the Order is stopped;
  • require any alteration it considers necessary or desirable in any Advertisement.

The copyright for all purposes in all artwork, copy and other material which the Publisher or his employees have originated, contributed to or reworked shall vest in the Publisher.

Any material submitted by the Buyer is held by the Publisher at the Buyer’s risk and should be insured by the Buyer against loss or damage from whatever cause. The Publisher reserves the right to destroy without notice all such property after the date of its last appearance in an Advertisement unless the Buyer has given written instructions to the contrary.

The Publisher reserves the right to disclose the name and address of the Buyer and/or Advertiser to the police, trading standards officials, or any other relevant authority and, where the Publisher in its sole discretion deems it reasonable, to other third parties.

Telephone conversations between advertisers and members of the Publisher’s staff may be subject to silent monitoring for staff training purposes.

5. Price

The rate payable for insertion of an Advertisement shall be in accordance with the Publisher’s current rates from time to time save as otherwise agreed with the Publisher. All gross advertising rates (except classified lineage and semi-display) are subject to a 0.1% Advertising Standards Board of Finance (ASBOF) levy, payable by the Buyer to help finance the self-regulatory system administered by the Advertising Standards Authority.
It is the responsibility of the Advertiser to bring to the Publisher’s attention at the time of booking any discount, allowance or exemption from Value Added Tax failing which Value Added Tax will be charged at the prevailing rate.

6. Payments

Invoices are issued at the close of the week in which the insertion of an Advertisement takes place. Where the insertion is for more than one week, it will be partially invoiced at the end of each month with the final invoice on last insertion.
Payment may be made by BACS, cheque, Direct Debit, Barclaycard, VISA, Switch or MasterCard and the existence of a query on any individual item in an account shall not affect the due date of payment of the balance of the account.
Prepayment may be required for any Advertisement at the Publisher’s discretion. The Publisher’s standard terms for credit are 7 days from date of invoice. Regular accounts may apply for extended credit terms. Should the Buyer be in breach of these terms or any contract with the Publisher then all amounts due from that Buyer shall become due.
Where voucher copies are required, then a charge may be levied and an electronic version of the page will be emailed to the client on provision of such address. There is no obligation on the Publisher to supply voucher copies or tearsheets and their absence shall not affect the Buyer’s liability for the agreed charge.
When the full sum owing has not been paid to the Publisher by the due date above, interest on the amount owing shall be payable, at the rate of 8 % above the base rate of Allied Irish Bank plc, accruing from day to day (including the day on which payment was due) both before and after judgement. The Publisher is also entitled to recover from the Buyer any recovery costs whether legal or otherwise incurred to secure payment for the Advertisement requested by the Buyer. Such costs will be added to the original invoice value.

7. Cancellations

Orders cannot be cancelled once the Publisher has commenced carrying out an Order in accordance with instructions from the advertiser. In other cases the publisher will require four clear working days’ notice of cancellation of any Order and in the case of a Display Advertisement not less seven clear working days’ notice. All cancellations must be notified in writing. E-mail notification of cancellation is acceptable.
Where an Order is for a series of Advertisements then after the first insertion the Buyer may request that no further Advertisements are published but will not be entitled to a refund.
An advertising agency may cancel any unexpired part of an Order without penalty in the event of the death or failure of its client.

8. Errors

In the event of any error, misprint or omission in the publication of an Advertisement or part of an Advertisement (however caused) the Publisher will either re-publish the Advertisement or relevant part of the Advertisement as the case may be or make a reasonable refund of or adjustment to the cost. No re-publication, refund or adjustment will be made where the error, misprint or omission does not materially detract from the Advertisement or is due to inaccurate or imprecise instructions from the Buyer.
It is the responsibility of the Buyer to check the first appearance of any series of Advertisements and notify the Publisher immediately of any errors. The Publisher assumes no responsibility for the repetition of errors unless notified by the Buyer.
In no circumstances shall the total liability of the Publisher for any error, misprint or omission exceed the amount of a full refund of any price paid to the publisher for the Advertisement in connection with which liability arose or the cost of a further or corrective Advertisement of a type and standard reasonable comparable to that in connection with which liability arose.

9. Publisher’s Limitation of Liability

Save as set in these terms, the Publisher accepts no liability in respect of any loss or damage occasioned directly or indirectly as a result of publication of any Advertisement or any loss or damage occasioned directly or indirectly by any total or partial failure (however caused) of publication of any Advertisement or of any title or website in which any Advertisement is scheduled to appear.
Without prejudice to the foregoing, the publisher accepts no liability in respect of any loss or damage alleged to have arisen through delay in forwarding or omitting to forward replies to box numbers to the Buyer (however caused). The Buyer hereby authorises the Publisher to return to its originator or destroy any communication which, in the reasonable opinion of the Publisher, should not be delivered to the Buyer.
Nothing in these conditions excludes or limits the liability of the Publisher for death or personal injury caused by the Company’s negligence; under section 2(3) of the Consumer Protection Act 1987; for any matter which it would be illegal for the Company to exclude or attempt to exclude its liability; or for fraud or fraudulent misrepresentation.

10. Indemnity

The Buyer will indemnify the Publisher and agrees to keep it indemnified against all claims, costs, proceedings, demands, losses, damages, expenses or liability whatsoever arising directly or reasonably forseeably as a result of the publication of the Advertisement or any breach or non-performance of any of the representations, warranties or other terms contained in these terms or implied by law.

11. General

No waiver or indulgence by the Publisher shall be effective save in relation to the matter in respect of which it was specifically given.
The Publisher shall be under no liability where it is unable to comply with the Order for any reason beyond its reasonable control including without limitation any Act of God, war, fire, flood, failure of power supply, strike or any action taken by employees or otherwise.
If any provision of the Order is in whole or in part found to any extent by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal the provision shall to that extent be deemed not to form part of the Order and the enforceability of the remainder of the Order shall not be affected.
All communications between the parties about or in connection with the Order shall be in writing and delivered by hand or sent by pre-paid first class post, facsimile transmission or e-mail to the address of that party detailed in the Order or otherwise notified to the other. Communications shall be deemed to have been received if sent by pre-paid first class post, 2 business days after posting; or if delivered by hand, on the day of delivery; or if sent by fax or e-mail on a working day prior to 4.00 p.m., at the time of transmission and otherwise on the next working day.
These terms and the Order shall be governed by and construed in accordance with the laws of England and Wales.

DATA PROTECTION NOTICE & COOKIE POLICY

1. The Publisher is committed to protecting your privacy. The Publisher knows that you care how information about you is used and appreciates your trust in it to do that carefully and sensibly. At times you will be asked to submit personal information about yourself (name, email address, postcode etc.). By entering your details in the fields as requested you enable the Publisher to provide you with the services you select. Whenever you provide such personal information, the Publisher will treat that information in accordance with this notice and policy. All email correspondence includes instructions on how to ‘unsubscribe’ from the service to which you have subscribed. Our services are designed to give you the information that you want to receive not to bombard you with information you do not want. The Publisher will act in accordance with current legislation. This notice and policy do not apply to companies that the Publisher does not own or control.

2. Use of Data. The Publisher will use your personal details and information it obtains from other sources to provide you with its goods and services, for administration and customer services, for credit scoring, for marketing, to analyse your purchasing preferences and to ensure that the content, services and advertising that it offers are tailored to your needs and interests. The Publisher may keep your information for a reasonable period for these purposes. The Publisher may need to share your information with its service providers, with other companies within NWN Media Ltd and with its agents for these purposes. The Publisher may disclose personal data in order to comply with a legal or regulatory obligation.

3. What are Cookies? Cookies are small pieces of information that a website might store on your computer or access device. They allow websites to remember who you are. Typically your browser will store each cookie as a small text file. A cookie will always contain the domain name of the originating website. For security, only the originating website has permission to read the cookie.

4. How Cookies are Used. When you log in to the Website the Publisher will set a cookie containing a randomly generated unique reference number. This anonymous number allows the Publisher to identify you. The Publisher will never store your personal information directly as a cookie. By default, user cookies will be session cookies. Session cookies are automatically deleted when you close your browser. To be recognised on your next visit to the Website you will have to log in once more. If, as you log in, you tick the checkbox labelled “Remember me on this computer”, a persistent cookie will be set. Persistent cookies are not deleted when you close your browser, and will allow the Website to recognise you on your next visit. The use of persistent cookies is not advised on shared computers (such as in web cafés, schools, colleges, universities or public libraries).

5. The Edition Date. The Publisher also uses cookies to store the edition date when you access back issues of the Website. Sometimes the Publisher might use cookies to store simple pieces of information such as whether or not you have voted in an opinion poll.

6. Third Party Cookies. Occasionally our advertising partners may also wish to set cookies.

7. Why does the Publisher use Cookies? Cookies allow the Publisher to see how the Website is being used. This information forms the basis of future development work, and so enables the Publisher to continually improve its Website to best suit its users. They also allow the website to remember you when you log-in.

8. Disabling Cookies. Cookies can be easily deleted or disabled at any time through your browser’s preference menus so please refer to the instructions for your file management software to locate the file or directory that stores cookies. Further information on controlling cookies is available at http://www.aboutcookies.org. Please be aware that if you do choose to disable cookies you may not be able to fully access certain areas of the Website

9. IP Address. When you visit our site, we may also log your IP address, a unique identifier for your computer or other access device.

10. Web Beacons. The Publisher also includes web beacons (also known as clear GIFs or web bugs) in its emails to track the success of its marketing campaigns. This means that if you open an email from the Publisher it can see which pages of the Website you visit. The Publisher’s web beacons do not store additional information on your computer, but by communicating with the cookies on your computer, they can tell the Publisher when you have opened its email. If you object to web beacons, the Publisher recommends you follow the instructions for deleting existing cookies and disabling future cookies in paragraph 8. The Publisher will still know how many of its e-mails are opened and will automatically receive your IP address, a unique identifier of your computer and other access device, but this will not identify you as an individual.

11. Credit References. In assessing your application for credit, to prevent fraud, to check your identity and to prevent money laundering, the Publisher may search the files of credit reference agencies who will record any credit searches on your file. This may include using Credit Safe or an equivalent company. The Publisher may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated, for fraud prevention, money laundering prevention and occasionally for tracing debtors. Information used for these purposes will include publicly available information such as electoral roll, county court judgments, bankruptcy orders or repossessions.

12. Credit Reference Agencies. The Publisher may ask credit reference agencies to provide a credit scoring computation. Credit scoring uses a number of factors to work out risks involved in any application. A score is given to each factor and a total score obtained. Where automatic credit scoring computations are used, acceptance or rejection of your application will not depend only on the results of the credit scoring process.

13. Sharing Data. The Publisher may also share your information with its business partners in the travel, property, automotive, financial services, leisure, entertainment, advertising, media, retail and mail order business for marketing purposes or it may send you information about other organisations’ goods and services. The Publisher or its business partners may contact you by mail, telephone, fax, e-mail or other electronic messaging service with offers of goods and services or information that may be of interest to you e.g. holidays, cars, property, financial and leisure services, entertainment, media products, advertising, clothing or household goods. By providing the Publisher with your fax number, land line and/or mobile telephone numbers or email address you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from the Publisher or from the Publisher’s business partners tick the appropriate box on the form you complete.

14. Sensitive Personal Data. By providing the Publisher with your personal information, you consent to it processing your sensitive personal data, such as health data, for the above purposes.

15. Transfer of Personal Data out of the UK. By providing the Publisher with your personal information you also consent to the Publisher transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If the Publisher does make such a transfer, it will, if appropriate, put a contract in place to ensure that your information is protected.

16. Third Party Data. If you provide the Publisher with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of the Publisher’s identity and the purposes (as set out above) for which their personal data will be processed.

17. edpq. NWN Media Ltd, have a partner account with edpq. The processing of online transactions is dealt with by edpq. edpq have a comprehensive privacy policy which can be located at www.edpq.co.uk/privacy/html. The only data released to North Wales Newspapers Ltd via edpq are the name, delivery address, contact number, goods purchased, email address and IP address of the individual concerned.

18. Secure Server Software. The Publisher offers the use of a secure server when you place orders or access your account information. SSL (the secure server software) encrypts your information before it is sent to us. The Publisher also takes appropriate measures to ensure that the information disclosed is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

19. Links to Third Party Sites. The Publisher links to a wide variety of other sites and it displays advertisements from third parties on the Website. The Publisher is not responsible for the content or privacy policies of these sites and third party advertisers, nor for the way in which information about their users is treated. In particular, unless expressly stated, the Publisher is not an agent for these sites or advertisers nor is it authorised to make representations on their behalf.

20. Requests. You are entitled to ask for a copy of the information the Publisher holds about you (for which the Publisher may charge a small fee) and to have any inaccuracies in your information corrected. If you wish to exercise your rights to this information please forward your request, in writing, to Data Protection Officer, NWN Media Ltd, Mold Business Park, Wrexham Road, Mold, Flintshire. CH7 1XY

21. Monitoring. For quality control and training purposes, the Publisher may monitor or record your communications with it.

22. Changes in Your Data. If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how the Publisher uses your information, please let the Publisher know online where appropriate, or by contacting its Data Protection Officer at NWN Media Ltd, Mold Business Park, Wrexham Road, Mold, Flintshire. CH7 1XY or email data.protection@NWN.co.uk.

23. Changes to this Policy. This data protection notice may change and therefore you should review it regularly. The Publisher will of course notify you of any changes where we are required to do so.

DISABILITY ACCESS STATEMENT

The Website has been built in compliance with W3C WAI standard Single A, to ensure accessibility to all users, irrespective of their physical ability. Great effort has been employed to ensure old content meets the above standards. Due to high volumes of content not all old content meets the W3C WAI standards.

The site is tested to support IE6, Mozilla, Firefox and Chrome.

The Publisher is dedicated to supporting all users. If you experience any difficulties using the Website please contact the Publisher at digital.coordinator@NWN.co.uk